Action Taken by Authority

There are enough provisions for getting actions against errant traders under the Consumer Affairs Authority Act no. 09 of 2003. Further more we have powers to handle Consumer Complaints sent by aggrieved Consumers. Consumer Affairs Authority has conduct several raids all over the island within last few years by our district branch officers and the head office. No of raids and complaints listed as followed.

Complaints

Month	2005	2006	2007	2008	2009	2010	2011	2012
January		1	98	96	78	72	73	74
February	24	92	109	112	119	85	73	74
March	29	118	126	96	189	83	84	72
April	31	61	85	82	118	50	55	66
May	17	64	118	71	127	102	98	125
June	38	109	116	74	137	116	91
July	33	112	69	112	148	123	114
August	53	121	127	123	129	123	78
September	55	134	89	93	113	118	79
October	55	100	108	110	79	106	107
November	34	101	65	133	69	85	80
December	52	98	89	216	72	82	80
Total	450	1171	1199	1318	1378	1145	1012	411

Raids

Month	2005	2006	2007	2008	2009	2010	2011
January	12	200	189	186	305	119	1,845
February	16	253	260	217	132	242	1,740
March	23	215	256	235	537	534	1,838
April	45	233	487	600	517	321	1,806
May	38	212	225	214	190	330	1,816
June	27	211	347	203	421	528	3,392
July	109	265	398	250	342	1,184	3,519
August	214	430	319	344	451	1,120
September	130	372	203	337	324	1,069
October	71	196	289	274	309	1,171
November	266	197	295	299	396	1,909
December	280	500	393	557	593	2,905
Total	1231	3284	3661	3716	4517	11432	15956

Fines (Rs.)

Month	2005	2006	2007	2008	2009	2010	2011
January	0.00	863,700.00	2,956,700.00	2,680,750.00	2,776,000.00	1,626,000.00	8,797,000.00
February	0.00	1,095,700.00	675,500.00	697,000.00	1,733,000.00	1,317,000.00	5,359,200.00
March	14,000.00	1,060,500.00	1,347,550.00	1,037,000.00	1,102,500.00	1,364,000.00	6,238,600.00
April	8,500.00	378,500.00	1,734,000.00	1,058,500.00	2,201,100.00	533,000.00	2,799,800.00
May	39,500.00	545,000.00	1,501,500.00	1,667,500.00	2,574,500.00	2,253,000.00	5,856,600.00
June	38,000.00	1,528,500.00	2,083,500.00	952,600.00	1,303,000.00	1,109,000.00	7,167,300.00
July	303,500.00	847,200.00	2,113,800.00	822,500.00	2,702,000.00	3,446,000.00	7,041,100.00
August	616,500.00	1,218,750.00	2,149,200.00	1,710,000.00	1,455,500.00	2,836,000.00
September	260,500.00	1,475,500.00	1,294,500.00	3,094,500.00	2,005,500.00	3,592,000.00
October	109,000.00	940,600.00	865,500.00	2,018,500.00	1,701,900.00	4,706,000.00
November	179,200.00	1,011,500.00	3,115,100.00	1,270,500.00	1,595,000.00	3,869,000.00
December	353,000.00	349,500.00	570,400.00	683,000.00	1,028,100.00	2,841,600.00
Total	1,921,700.00	11,314,950.00	20,407,250.00	17,692,350.00	22,178,100.00	29,492,600.00	43,259,600.00