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One of the main functions of the Authority is to promote consumer education on health, safety, security, consumer rights and responsibilities. Following programs are conducted under this service.
An important activity of the Authority is the formation of Consumer Societies, which are intended to educate consumers as well as to provide a forum to air grievances of consumers. This is aimed at empowering the consumer groups to raise a strong voice to safeguard the common interests. Authority extends its fullest co-operation to any party concerned about promoting, assisting and encouraging the establishment of consumer organisations.