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Consumer Affairs Authority Versus New Sun Trading Pvt. Ltd.

Consumer Affairs Authority Versus New Sun Trading Pvt. Ltd.
This case has been filed based on a complain received by Consumer Affairs Authority regarding defects of a Dell Laptop computer purchased from New Sun Trading Pvt. Ltd occurred during its guarantee period.
Both parties were called by Consumer Affairs Authority and conducted an investigation as per section 13(1) of the Act. As per the matters therein revealed Consumer Affairs Authority ordered the respondent to return the cost the consumer afforded to purchase the Laptop computer as per section 13(4) of Consumer Affairs Authority Act.
However, since the respondent has neglected the order Consumer Affairs Authority made a request at Colombo Magistrate court to take the said order in to action as per the section 13(6) of the Act. Accordingly, the case was on trial on 05.05.2016 and the respondent paid an amount of Rs.79, 000/- to the prejudiced party and prejudiced party returned the Laptop computer with defects to the respondent.

Last Update: 20-03-2024
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